Questions people ask

Here are the questions we hear most. We start with the general ones, then go through each kind of insurance. Don’t see yours? Call us at (317) 245-8700 and we’ll answer it plainly.

General questions

How do I get a quote?

Start online or call us. We ask a few questions about what you want to cover, compare carriers, and come back with options and a plain explanation of each one.

Does it cost anything to work with you?

No. Quotes and advice are free, with no obligation. Carriers pay agencies like ours when you choose a policy.

I already have insurance. Can you still help?

Yes. Send us your current declarations page and we will review what you have, point out gaps, and compare it against other carriers.

Do you have options if my driving record isn't perfect?

Yes. Carriers weigh tickets and accidents differently, and some of ours write drivers with a few marks on their record. Tell us what is on yours and we will look for the best fit.

Do you offer SR-22s?

Yes. We work with carriers that file SR-22s, and we will help you get yours filed with the state.

I haven't had insurance in a while. Can you cover me?

Yes. Some of our carriers offer coverage with no proof of prior insurance.

Do you write state minimum limits?

We can, but state minimum limits are almost never enough to provide adequate coverage. Every situation is different, so we will talk through yours with you, and you decide.

Do you work in my state?

We are licensed in multiple states. Call us or start a quote and we will confirm for your address right away.

Personal insurance

See personal insurance
Does my home policy cover flooding?

Usually not. Standard home, condo, and renters policies typically leave out most flood damage, like water rising from a storm or a river. You can often buy flood insurance on its own. It may take a while to start, so ask us before you need it. Water backing up through a drain or sewer line is different, and a water backup add-on may help with that.

What's the difference between collision and comprehensive?

Collision is designed to help pay to fix your car after a crash, like hitting another car, a pole, or a guardrail. Comprehensive can help pay for most other damage, like theft, hail, a fallen tree, or hitting a deer. Both usually come with a deductible, the part you pay first on a claim.

Do I need renters insurance if my landlord has insurance?

Usually, yes. Your landlord's policy is mostly for the building. It often leaves out your things, and you if a guest gets hurt at your place. Renters insurance can cover both, and some leases require it.

Will one claim raise my price?

It might. It depends on the insurance company, your state, the kind of claim, and who was at fault. Some companies forgive a first accident, so ask us how yours handles claims if you're not sure whether to file.

What's the difference between replacement cost and actual cash value?

Replacement cost is based on what it takes to buy a new item like the one you lost. Actual cash value is based on what the item was worth, after age and wear. Replacement cost usually has a higher price, but it often pays more on a claim.

Does my home policy cover my boat or ATV?

Sometimes, but usually not much. A home policy may cover a small boat or a four-wheeler a little, often only while it's on your land. A separate policy can cover far more, so ask us before you count on your home policy.

Business insurance

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Do I need business insurance if I work from home?

Often, yes. Home insurance often includes very little coverage for business property. It also often leaves out claims tied to your business, like a client who trips on your steps. Tell us what you do from home and we'll show you what fits.

Is a certificate of insurance something you can get me fast?

Usually, yes. A certificate of insurance is a one-page summary that proves you have coverage. Once your policy is in place, our automated process can turn most of them around in minutes. Special requests, like specific wording or adding an additional insured, need a person to handle them and take longer.

Do I need workers' comp for part-time help?

Often, yes. Most states require it once you have employees, and part-time workers often count, but the rules vary by state. Tell us who works for you and we'll check what your state asks for.

My client wants to be added to my policy. What does that mean?

They're asking to be an additional insured, which means your policy can also help protect them if your work leads to a claim against them. It's usually done with an add-on to your policy. Send us the contract wording and we'll check what they need.

Do my independent contractors need their own insurance?

It's smart to ask for it. If a contractor without coverage gets hurt or causes damage, the claim may land on your policy, and some states may treat them as your employees. Ask for a certificate of insurance before they start.

Life insurance

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How much life insurance do I need?

It depends on what you want the money to do. A simple way to start is to add up your debts, like a mortgage, plus enough of your income to carry your family for the years they'd need it. We'll help you weigh that amount against a price that fits your budget.

Can I get life insurance without a medical exam?

Often, yes. Some insurance companies ask health questions instead of doing an exam. These policies may cost more or pay out less, so we'll compare them with options that use an exam.

What is cash value?

Cash value is a kind of savings inside some permanent life policies, like whole life and universal life. It can build up over time under the policy's rules, and you may be able to borrow against it. It isn't a bank account, and a loan you don't pay back can lower the payout.

What happens when my term life policy ends?

If you're still alive, the coverage stops and nothing is paid out. Some policies let you renew, often at a much higher price, or switch to lifelong coverage without a new exam if you do it in time. Check your policy, or ask us, well before the end date.

Is an annuity the same as life insurance?

No. Life insurance is mainly meant to pay the people you name when you die. An annuity can help you save and later turn your savings into income. Some can also pay your family something if you die early.

Health insurance

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When can I sign up for a marketplace plan?

You can sign up during a yearly enrollment window. Some life events, like losing other coverage, moving, getting married, or having a baby, can open a special window outside that time. If you're not sure whether yours counts, call us.

Is short-term health the same as a marketplace plan?

No. A short-term plan is meant for a short gap and may not cover health problems you already have. It generally doesn't follow marketplace rules, and it can't take the place of full coverage.

Can I get help paying for a marketplace plan?

You may. Based on your household income and size, you may qualify for savings that lower your monthly price. A rough guess at next year's income is enough for us to start.

How do I know if my doctor takes a plan?

Each plan has a network, the doctors and hospitals it works with. Send us a list of your doctors and we'll check each one on every plan we compare. It's also smart to call the doctor's office to confirm before you sign up.

Do dental plans have a waiting period?

Many do, often for bigger work like crowns. Cleanings and checkups often have no wait. Check the waiting periods and the yearly maximum, the most the plan would pay in a year, before you buy.

Start with what you have now

Bring your current declarations page or start fresh. We compare carriers and walk you through the differences in plain language. Quotes are free, with no obligation.